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Marketing

Webinar:
Your Must-Have Moderation Strategy

Preparing for Breaking News & Trending Topics

webinar description

Are you prepared to handle breaking news or controversial topics in your online community?

A proactive approach to global news and trending topics should be a critical element in your moderation strategy — but it’s too often overlooked.

In this hands-on workshop, Two Hat Security Director of Community Trust & Safety Carlos Figueiredo will help you create a moderation strategy to maintain a safe, civil online community, even during a crisis.

This one-of-a-kind workshop is perfect for community managers, product managers, moderators — and anyone who wants to foster healthy online communities.

Reasons to attend the webinar:
  • Create a step-by-step “breaking news protocol” for your moderation team

  • Learn why an up-to-date awareness of internet lingo is business-critical

  • Discover why blocking controversial topics can have unintended consequences

Speakers:
Two Hat Security
Leah MacDermid
Carlos Figueiredo
Carlos Figueiredo leads Two Hat Security’s Trust & Safety efforts, collaborating with clients and partners to challenge our views of healthy online communities. He has worked with online safety for 9 years, helping large digital communities stay healthy and engaged. Most recently, he moderated the Tech Power Panel at #Digital4Good, held at Twitter headquarters.
18

Oct

10:00 - 11:00 AM
(GMT -8)

(Duration - 60 minutes)

ATTENDANCE FEE - FREE

WEBINAR HAS ENDED
Organizer: Two Hat Security

Two Hat Security develops software that enables social networks, online games, and apps shape healthy communities, all while protecting their users from the harmful effects of antisocial behavior. Our enterprise software Community Sift is a chat filter and automated content moderation system that helps social businesses lower user churn, decrease moderation workload, and protect their brand.

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