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webinara overview
IT and Technology

Webinar:
Why & How Modern IT Departments Will Use AI in 2018

Why and How Modern IT Departments Will Use AI in 2018

webinar description

AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now, but plan extension to service desk and automation. Enterprises have begun to combine their IT-operations-oriented big data and machine learning projects and extend them to service desk and automation.

Watch this webinar to learn:

ITOM Challenges
How AI can benefit ITOM function with use case scenarios

Reasons to attend the webinar:
  • To learn how AI can benefit ITOM function with use case scenarios

  • To know more about ITOM Challenges

  • To know about AI in ITSM Industry

Speakers:
Pink Elephant IT Management Sdn. Bhd.
Jan-Willem Middelburg
Jan-Willem Middelburg is the Regional Director for the Asian Pacific Division of Pink Elephant, based in Kuala Lumpur. In 2017, Jan-Willem published the Service Automation Framework for the design and delivery of automated services, which is internationally considered the first leading publication on Service Automation. As author of the book, he is a frequent keynote speaker and moderator at universities and technology conferences around the world.
Symphony SUMMIT
Vijaya Shanker
Vijaya Shanker is Senior Vice President of Technology & Product Management at Symphony SUMMIT Software. Shanker brings more than 21 years of IT industry experience to Symphony SUMMIT. Most recently, he was the Vice President of Global IT and Managed services at Symphony Services, where he headed the Infrastructure and enterprise applications teams.
17

Jan

11:00 - 12:00 PM
(GMT -5)

(Duration - 60 minutes)

ATTENDANCE FEE - FREE

WEBINAR HAS ENDED
Organizer: Symphony SUMMIT

Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge.

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