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Webinar: Transforming CX With Conversational AI

Simple conversational interfaces – from Alexa to Siri – have already changed the way consumers interact with applications and find data. As the underlying AI technologies mature, your customers, employees, and partners will demand more natural interactions with your enterprise applications.

Today, application developers are turning to modern Natural Language Understanding (NLU) and Natural Language Generation (NLG) technologies to deliver more robust conversational systems. While the perfect conversational system is still a research goal, commercial tools already offer sufficient value to warrant experimentation and adoption today, and they’re advancing rapidly.

Join this webinar presented by Adrian Bowles, Lead Analyst for AI, to learn and understand how advances in conversational AI will affect your enterprise. This webinar will cover:

• The latest advances in conversational AI technologies

• Why Google Duplex and IBM Debater represent significant advances in conversational AI

• How to get started with Conversational AI in your enterprise

Why attend?
  • Discover the latest advances in conversational AI technologies

  • Understand why Google Duplex and IBM Debater represent significant advances in conversational AI

  • Learn how to get started with Conversational AI in your enterprise

Who should attend?
Business and IT Leaders.
Speakers
speaker
Adrian Bowles, VP Research at Aragon Research
Adrian Bowles joined Aragon Research in 2017 as a Vice President and Lead Analyst. Adrian has worked at the intersection of advanced technology and business strategy as an academic, practitioner, consultant and industry analyst. His current research is focused on the business impact of modern AI/cognitive computing, advanced analytics, and the Internet of Things. Previously, Adrian held executive positions at Ovum/Datamonitor, Giga Information Group, New Science Associates, and Yourdon, Inc. He also held academic appointments in computer science at Drexel University and SUNY-Binghamton, and adjunct faculty positions in the business schools at NYU and Boston College. He earned his BA in Psychology and MS in Computer Science from SUNY-Binghamton, and his Ph.D. in Computer Science from Northwestern University.

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Aragon Research is the newest technology research and advisory firm. Aragon delivers high-impact interactive research and advisory services to provide enterprises the insight they need to help them make better technology and strategy decisions. Aragon Research serves business and IT leaders and has ...
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