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webinara overview
IT and Technology

Webinar: Operators must evolve network towards a unified service assurance platform

Less is More: Operators must evolve network towards a unified service assurance platform

webinar description

Today’s environment however, is becoming extremely complex with new challenges in managing multi-cloud environments along with virtual, physical and hybrid networks based on NFV and SDN strategies, that require new operational technologies to support them.

To remain agile, competitive and continuously deliver superior customer experiences, service providers need to rationalise their monitoring tools and evolve towards a unified service assurance platform.

Service assurance provider, AssureNow invites you to join Anil Rao, Telecommunications Analyst at Analysys Mason, Keith Casey, VP TAC at GCI and Allan Rochford, Director Service Management at eir to for a discussion on how using less monitoring tools leads to less problems in service management.

The presentation will be followed by a Q&A session whereby participants will be invited to pose questions to the presenters.

Reasons to attend the webinar
  • Why operators must evolve their network?

  • How using less monitoring tools leads to less problems in service management?

  • Check new operational technologies

Speakers:
VanillaPlus
George Malim, Managing editor
George is a freelance technology journalist. He has covered the telecoms market since 1999 and contributes to Global Telecoms Business, The Mobile Network, VanillaPlus and Wireless magazines in addition to producing content on behalf of operators, vendors and creative agencies.
Analysys Mason
Anil Rao , Senior Analyst
Anil is the lead analyst for the Service Assurance research programme. He produces market share, forecast and research collateral for the programme and focuses on industry topics including NFV/SDN and their impact on service assurance, and the importance of service assurance in reducing churn and improving customer experience. He has also published research on IP probes, real-time network analytics and unified service assurance. He holds a BEng in Computer Science from the University of Mysore and an MBA from Lancaster University Management School, UK.
eir
Allan Rochford, Director of Service Management
Allan is responsible for the Exchange Field Engineering nationally, Change Management and Major Incident Management. He oversees the critical role and 24x7 responsibility that Service Management plays in service introduction and service continuity for eir’s internal and external customers, including ability to manage services and engage market areas in a regulatory compliant manner. He is responsible for implementing strategies to deliver differentiated service while managing support resources to ensure delivery at optimum cost.
GCI
Keith Casey, VP TAC
Experienced Vice President with a demonstrated history of working in the telecommunications industry. Strong professional skilled in program and project management, Vendor Negotiations, Quad play telecommunications, ITIL, Virtualized enterprise software and toolsets, Telecommunications operations and engineering and systems integrations. Forward thinking leader in the industry using a service assurance background of automation and technology under an ITIL framework uniquely developed around company and culture first.
16

Nov

2017

5:00 - 6:00 PM
(GMT +1)

(Duration - 60 minutes)

ATTENDANCE FEE - FREE

WEBINAR HAS ENDED
Organizer: VanillaPlus

VanillaPlus is uniquely positioned to report on major technological changes impacting the communications market and the effects of the global credit crisis. Today, we buy our communications services from utilities, internet service providers, digital service providers, mobile broadband network ... Read More

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