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webinara overview
Leadership and Management

Webinar: How to Lead a Customer Service Culture Transformation

How to build a culture that motivates service mindset every day.

webinar description

What differentiates you from your competitors? How can you stand out from the crowd?

Building a Customer Service Culture establishes a foundation for service excellence and becomes the driver for your brand reputation and long-term competitive advantage.

In this Webinar, leaders will learn:

Why so many service improvement efforts fall short or simply fail.
How to build a culture that motivates service mindset every day.
The proven UP! Your Service methodology to build strong service cultures.
Four counter-intuitive strategies that are more effective than traditional approaches.
World-class examples from industries and companies around the world.
Next steps to build team alignment and gain commitment for stronger service culture.

For other webinar dates, please go to: https://www.upyourservice.com/webinar

Reasons to attend the webinar
  • Learn how you can lead your organization to a sustainable Culture of Service Excellence.

  • Excel in brand differentiation and long-term competitive advantage.

  • Learn why so many service improvement efforts fail, and how the most successful companies win, with a culture of service excellence that delivers measurable business results.

Speakers:
UP! Your Service
Fenni Choo, Head of Marketing
Ron Kaufman, Founder
UP! Your Service was founded by Ron Kaufman, one of the world’s most sought-after educators, consultants, and thought-leaders in the world of superior service. Ron is the author of the New York Times bestseller - Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today.
28

Nov

2017

3:00 - 4:00 PM
(GMT +8)

(Duration - 60 minutes)

ATTENDANCE FEE - FREE

WEBINAR HAS ENDED
Organizer: UP! Your Service

UP! Your Service is a global service education and consulting company. We are a team of customer service experts who enable leaders and organizations to quickly improve service performance and make uplifting service culture a sustainable competitive advantage. ... Read More

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