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Webinar: How to Lead a Customer Service Culture Transformation

How to build a culture that motivates service mindset every day.

What differentiates you from your competitors? How can you stand out from the crowd?

Building a Customer Service Culture establishes a foundation for service excellence and becomes the driver for your brand reputation and long-term competitive advantage.

In this Webinar, leaders will learn:

Why so many service improvement efforts fall short or simply fail.
How to build a culture that motivates service mindset every day.
The proven UP! Your Service methodology to build strong service cultures.
Four counter-intuitive strategies that are more effective than traditional approaches.
World-class examples from industries and companies around the world.
Next steps to build team alignment and gain commitment for stronger service culture.

For other webinar dates, please go to: https://www.upyourservice.com/webinar
Why attend?
  • Learn how you can lead your organization to a sustainable Culture of Service Excellence.

  • Excel in brand differentiation and long-term competitive advantage.

  • Learn why so many service improvement efforts fail, and how the most successful companies win, with a culture of service excellence that delivers measurable business results.

Speakers
Fenni Choo, Head of Marketing at UP! Your Service
Ron Kaufman, Founder at UP! Your Service
UP! Your Service was founded by Ron Kaufman, one of the world’s most sought-after educators, consultants, and thought-leaders in the world of superior service. Ron is the author of the New York Times bestseller - Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today.

WEBINAR HAS ENDED

Organizer:

UP! Your Service is a global service education and consulting company. We are a team of customer service experts who enable leaders and organizations to quickly improve service performance and make uplifting service culture a sustainable competitive advantage. ...
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