HFS describes the design and implementation of the digital customer experience and the creation of an intelligent, single office to execute and support it the “OneOffice” vision. The Digital OneOffice is where the organization's people, intelligence, processes, and infrastructure come together as one integrated unit.
Businesses often struggle to recognize the need for change and, crucially, where to focus to make it happen. But with new artificial intelligence tools and platform-driven ecosystems, future supply chains will be more than intelligent, they will be sentient: connecting and transforming data, documents, and communications into structured, usable information relationships that matter to the business.
Such platforms enable real-time management across multiple functions, systems and enterprises for a OneOffice view that drives perfect orders and payment cycles, including relevant and significant improvements in cost, quality, and stakeholder experience. HFS Research, Sentient Supply Chain platform provider OmPrompt, and giant Chilean wine producer Concha y Toro will discuss issues of supply chain maturity and the evolution of analog to digital order management, as well as the challenges in (and solutions for) making Digital OneOffice a reality.
How to jump-start your journey from analog to digital order management for a more sentient supply chain
How AI-driven platforms are connecting enterprises with their customers, suppliers and third party logistics (3PLs)
The drivers behind supply chain maturity and how to start achieving a OneOffice view
The role of culture and change management in Digital OneOffice success
Who should attend?Procurement, supply chain, and finance professionals
Kelly Barner owns, manages, and edits Buyers Meeting Point. She has a unique perspective on procurement from the numerous roles she has held during her 15 years in procurement. Kelly worked for Ahold USA (parent company of grocery chains Stop & Shop, Hannaford, Giant Landover, and more) on their not ...