User guides, technical and reference manuals, installation and maintenance manuals aren’t merely the documentation of your products - they are also tools for winning business, increasing customer satisfaction and building loyalty.

By understanding how your product documentation is consumed, you can transform operations and improve your product adoption. To gain this insight, you need to change the way you track and mine the behavior of users when they search, read and interact with your technical content.

By combining the latest delivery, text-mining and analytics technologies, you will transform tech content into a sensor and its delivery into a data generator, unleashing a tremendous potential of information innovation.

Speakers:

Antidot

Daniel Baloche, Sales

With thirty years of experience in Information Technology industry in France and the USA, Daniel has occupied different positions from project manager to consultant to VP Sales to Founder and CEO. He runs business development for Fluid Topics in the USA.

Camille Ponchet, Solution Expert

Camille worked as an engineer in various domains such as the railway industry, the telecommunication industry or the digital photography industry. His experience let him realize that the documentation broadcasting is a main issue. He decided to turn this hidden cost into a real marketing potential. With this in mind, he joined Antidot to take part in the development of Fluid Topics.