Webinar: Demystify the Customer Journey webinar

October 13, 2016 @ 10:00 am - 11:00 am America/Los_Angeles
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Satmetrix - The Satmetrix Success Squad

Attendance Fee

You hear a lot of talk about the customer journey, but what does that really mean? And why should you care, anyway? Let us help you get a handle on this sometimes confusing concept and explain why getting a clear, complete view of your customer journey is job 1 when it comes to managing the customer experience.

Why attend this webinar:

1. How to define your customer journey as simply as possible

2. How touchpoints are related to the customer journey

3. How to identify the most important steps along the journey

More information about the speakers:

Satmetrix - The Satmetrix Success Squad - CEM - Twitter

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