November 01, 2016 @ 3:00 pm - 4:00 pm
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Espire Infolabs - Asha Gopinath
Channel 4 News - Geoff White
Sitecore - Paul Fennemore
Espire Infolabs - Pravin Patel
The financial services industry is finally embracing new tech with gusto: there are now more banking interactions on mobile than there are in-branch! But as technology advances and the complexity of the supply chain increases, concerns over data management grow bigger and bigger. Data leaks and other cyber security breaches are no longer headlines as they become more frequent and organisations need to give the reassurance message to their customer base in order to remain relevant and trustworthy.
Join Cybersecurity Expert and Journalist with Channel 4 News, Geoff White, Sitecore and Espire Infolabs, a global Sitecore Partner for an unmissable session about how Banking, Financial Services and Insurance (BFSI) businesses are working towards tightly securing the entire spectrum of their supply chain, while trying to catch up with a world where their customers expect services to be available in all digital touchpoints fast and securely and also gaining agility by leveraging customer engagement data to deliver faster service and compelling experiences.
Why attend this webinar:
1. Best practices to powerfully reinforce brand loyalty by tapping digital experience strategy for customer acquisition, engagement and retention.
2. Inside story of how leading financial services businesses are securely leveraging valuable streams of multi-channel customer engagement data to deliver a highly engaging digital customer experience.
3. How to protect customer data and multi-channel customer interactions to build a highly secure digital environment?
4. Best practices that ensure that financial services business deliver exceptional digital experience to customers without a single instance of data leak or cyber security breach.
5. How to be future-ready for crucial regulatory developments that are set to influence the way financial services industry in Europe is managing and tapping its customer data repositories?
More information about the speakers:
Espire Infolabs - Asha Gopinath - Vice President - Marketing & Corporate Communication - Twitter @EspireInfolabs
Channel 4 News - Geoff White - Cybersecurity Expert & Journalist - Twitter @geoffwhite247
Geoff White has. In fact, he dives deep into these issues as an accomplished keynote speaker and prolific writer, having spoken on panels and chaired debates at venues ranging from London's Chatham House think-tank to the Latitude music festival. His reports at Channel 4 News aim to create real-world change, with a particular focus on e-crime and cybersecurity: his words have brought about arrests, regulatory investigations and legislative action. Geoff also created the Data Baby project, a unique experiment which used a fictional online identity to expose how our personal data is being used - and abused - online. He now runs a series on cybercrime, tracking the shadow darkweb economy that feeds on stolen personal data, hacked computers and corporate incompetence.
Sitecore - Paul Fennemore - Digital Experience Consultant - Twitter @paulfennemore
Paul has deep expertise in Digital Marketing, eCommerce and eBusiness acquired through extensive practical experience coupled with the rigour of applied academic research.
Paul cuts through the hype and takes a pragmatic, results driven approach on how to adopt digital marketing, helping organisations achieve optimal business and marketing objectives. He combines his practical expertise with incisive creativity thereby generating real market advantage for his clients.
Espire Infolabs - Pravin Patel - Regional Head (UK & Europe) - Twitter @pravinpatel
Pravin Patel heads the European business operation for Espire Infolabs, a global Sitecore partner. Espire is a global technology company empowering businesses with innovative digital experience solutions, through the combined power of Digital Content Management (DCM) and Multi-Channel Customer Communication Management (MCCCM) solutions.
Information about the Organizer:
Espire Infolabs is a global technology company empowering businesses to drive growth and customer engagement with exceptional digital experience solutions through the combined power of Multi-Channel Customer Communication Management (MCCCM) and Digital Content Management (DCM). The innovative solutions from Espire focus on empowering businesses and digital marketers differentiate themselves across the customer journey with uniquely developed multi-channel digital transformation initiatives (web, mobile, campaigns/promotions, social and analytics) that improve customer experiences, brand loyalty, customer retention and drive business expansion.