According to LMA Consulting Group’s research study, The Amazon Effect: How Higher Customer Service Standards Impact Your Business and What You Can Do to Thrive, customers are no longer satisfied with quality products delivered on-time; instead, they want rapid delivery, “go the extra mile” partnership type service and collaborative R&D/ design. Creating a resilient end-to-end supply chain is no longer a differentiator; it has become a “must” for navigating disruption and achieving peak performance. This presentation will feature an interactive discussion on strategies and methods for creating a resilient supply chain. In addition, instead of reacting to disruption, we’ll explore ideas to turn that on its head –why not become the disruptor?
In today’s Amazon impacted marketplace, finding a way to stand out from the crowd is essential. We will talk about how to achieve this.
As customers change their mind frequently, even with items intransit, the key question becomes how to achieve superior service without breaking the bank. This webinar addresses this question.
With the global volatility and trade war threats heighten uncertainty, it is important to mitigate key risks while servicing customers. This webinar addresses this issue.
With the unpredictable and extreme weather and natural disasters that seem commonplace, executives have to be more agile than ever before. Ideas to achieve this are covered in the webinar.
There is a war on top talent. To thrive in the new normal, we must automate as well as beat out the competition for top talent. How do we know what to do?
Who should attend?Supply chain professionals and organizational leaders that want to learn best practices for competing more effectively in the Amazon Era.
Lisa has been named in the Top 46 most influential in Supply Chain by SAP, a Top 40 B2B Tech Influencer by Arketi Group and a Top 50 ERP Influencer by Washington-Frank. She recently published, I’ve Been Thinking, an inspiring collection of 101 strategies for creating bold customer promises and profits. She is a regular content contributor on topics including providing a superior customer experience with S&OP, advancing innovation, and navigating growth and change and is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal. She holds a BA from the University of North Carolina at Chapel Hill and an MBA from Cal State Fullerton.
Supply Chain Now Radio (SCNR) brings leaders & practitioners together to share best practices and to discuss the key challenges impacting end-to-end Supply Chain Management today. SCNR’s podcasts and webinars have been downloaded over 5 million times since May 2017. Our podcasts peaked at #14 on ...