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webinara overview
Business Intelligence

Integrated Automation: Why You’ve Been Doing It All Wrong

webinar description

2019 is the year where the automation hype is dissipating and the reality of executing, scaling and changing bad habits sets in. We’ve been adorned with a wonderful box of intelligent automation tricks, but now the rubber hits the road with making sense of them all – and integrating them effectively.

Intelligent automation (IA) has emerged, over the last few years, as a catch-all term for various change agent technologies such as robotic process automation (RPA), artificial intelligence (AI), and smart analytics, that are being deployed individually - or in concert - to help enterprises across the globe enhance the automation of their IT and business processes.

Well-executed IA is the catalyst for digital transformation at the core of an organization, fundamentally changing how business operations are executed, connecting front and back offices, and helping develop new business models driven by hybrid digital and human workforces.

HFS, in collaboration with KPMG International, investigated the pace of change this IA phenomenon is having on enterprises. We surveyed 590 business leaders including 100 C-level executives across six industries and thirteen countries. We supplemented this quantitative analysis with detailed qualitative interviews with IA leaders at global brands to contextualize the trends with real-life examples.

This webinar details the findings of the study. Please join Phil Fersht, CEO and Chief Analyst, HFS and Cliff Justice, U.S. Leader, Intelligent Automation, KPMG LLP for a lively discussion of the findings and actionable recommendations for achieving integrated automation.

Reasons to attend the webinar
  • The latest on enterprise objectives for IA investment and what’s commanding the lion’s share of the spend

  • Which IA technologies enterprises are prioritizing and how they are using them

  • What the leading inhibitors are to IA success

  • How enterprises are mitigating challenges and executing their IA programs

  • Actionable recommendations for IA success through integrated automation

Who should attend

Procurement and supply chain professionals

Speakers:
HfS Research
Phil Fersht, CEO & Chief Analyst
Phil is an acclaimed author, analyst, and visionary in IT Services and BPO, the Digital Transformation of enterprise operations and cognitive automation strategies. Fersht coined the terms "The As-a-Service Economy" and "Digital OneOffice", which describe HfS Research's vision for the future of global operations and the impact of cognitive automation and disruptive digital business models. Phil was named Analyst of the Year in 2016 for the third time by the Institute of Industry Analyst Relations, which voted on 170 other leading IT industry analysts.

Kelly Barner owns, manages, and edits Buyers Meeting Point. She has a unique perspective on procurement from the numerous roles she has held during her 15 years in procurement. Kelly worked for Ahold USA (parent company of grocery chains Stop & Shop, Hannaford, Giant Landover, and more) on their not ... Read More

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