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webinara overview
Accounting and Finance

Webinar:
What Happened to BPO and What is Truly Coming Next

THIS WEBINAR WAS RECORDED ON THE

February 04, 2016

DURATION

60 min

webinar description

So finally the hype-fog of 2015 is behind us and we can now look directly into the white of the eyes of buyers, providers and advisors to understand what is truly coming next.

Well, maybe not just yet ...so let's have an unvarnished conversation, backed up by some band new survey data, with some of the finest minds in the services industry to get to the the nub of the issues.

Reasons to attend the webinar:
  • Look at the year ahead for BPO

  • Hear new survey data

  • Listen to a discussion between some of the finest minds in the services industry

Speakers:
HfS Research
Phil Fersht

Kelly Barner owns, manages, and edits Buyers Meeting Point. She has a unique perspective on procurement from the numerous roles she has held during her 15 years in procurement. Kelly worked for Ahold USA (parent company of grocery chains Stop & Shop, Hannaford, Giant Landover, and more) on their not for resale sourcing team, specializing in systems implementation and hired services category sourcing. She spent three years as the Associate Director of consulting services at Emptoris before it was acquired by IBM in 2011.

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