September 17, 2015 @ 5:00 pm - 6:00 pm
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Kayako - Kayako .com
Play Pen Labs - Morten Lundsby
Morten Lundsby, former Online Help Manager at Google and now founder of UserChamp, will look at ways to get value out of your customer conversations. At the end of the webinar you’ll have tools to start delivering customer insights to the rest of your company.
Question for Morten? Tweet with #custconvo
Why attend this webinar:
1. Approach customer conversations like a user researcher
2. See the value support interactions can have for the rest of your company
3. Extract and share the information that is valuable to your colleagues
More information about the speakers:
Kayako - Kayako .com - Organization - Twitter @kayako
Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.
Play Pen Labs - Morten Lundsby - Founder - Twitter @mortenlundsby
Spent six years with Google in Europe and the US working on various aspects of Google advertising products for small and medium sized business globally. Most recently lead a team building online support and education websites for Google’s AdWords advertisers, millions of small and medium sized businesses in 40+ languages across 100+ countries.