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Building Text Analytics Into Your VOC Strategy

In a customer-led economy, it is imperative for businesses of all sizes and industries to keep a very close pulse on customer communications, listen to feedback and understand what customers want from their products and services.

Join us as we introduce SIFT, and share our best practices for successfully integrating text analytics into any voice of the customer (VOC) program.
Why attend?
  • Best practices for text analytics and VOC

  • Introduction to SIFT

  • Live Q&A

Speakers
speaker
Jay Filiatrault, Director, Customer Success at Keatext
Jay currently heads up the Customer Success team at Keatext.

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Organizer:

Keatext is a Montreal-based company founded in 2010 by Dr. Narjès Boufaden. As an emerging player in the field of text analytics, Keatext helps companies better manage and acquire actionable data from unstructured information by offering efficient, adaptable and user-friendly solutions for natural ...
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